FAQ - Frequently Asked Questions

Cancellation Policy

Orders can be cancelled only within 12 hours of placing the order.

Cancellation requests received after 12 hours of order placement cannot be accepted, as your order may already be under processing or production.

To request a cancellation, please contact our customer support at contact.thenichecraft@gmail.com with your order details as soon as possible.

How long will it take to receive my order?

Orders are typically processed within 1–2 business days and delivered within 5–7 business days, depending on your location.

Can I track my order?

Absolutely. Once your order is shipped, you will receive a tracking link via email.

Can I exchange a T-shirt for a different size?

Yes, size exchanges are available subject to stock availability.

What if I receive a damaged product?

Please contact our support team with photos of the item, and we'll arrange a replacement or refund (Unboxing Video Is Mandatory)

Will the print fade after washing?

No. We use high-quality printing techniques designed to withstand regular washing when care instructions are followed.

What material are your T-shirts made from?

Our T-shirts are made from premium-quality cotton or cotton blends for comfort and durability.

Do you offer custom T-shirt printing?

Yes, we provide custom printing services for individuals, businesses, events, and teams.

Is there a minimum order quantity for custom orders?

No minimum for most custom orders, although bulk discounts are available.

Can I upload my own design?

Yes, you can upload your artwork during the customization process.

How should I wash my printed T-shirt?

  • Wash inside out
  • Use cold water
  • Avoid bleach
  • Do not iron directly on the print
  • Air dry when possible

You Can Reach Us Through

Contact.thenichecraft@gmail.com